I can also try pestering Dell and see what they say. what a waste to have bought a new system. The other thing I can do is buy a new cable, but, as I say, it works on the Mac.
(I only saw your message after I made that order, but it didn't cost me any real money so it's a free option.) Somewhere i have another RS cable where I replaced the jack as it got damaged, just can't find it right now. I just ordered a new hub with Dell rewards dollars, should be here next week, and a USB-C to A adapter along with it.
Well, my ports AREN'T all USB 2 (as I've said multiple times, I've listed them alll!!) and I don't know anything about the cable, whether there are different types of not. They're now saying that if the cable is USB 3 and my ports are all USB 2 then they can't help me. Ubisoft have just washed their hands of this. It didn't resolve my issues, but once you've used it to "forget" the RS cable, Windows will again treat the cable as a new device and force the driver installation/setup. If things with Ubi don't work out, you can also try using a little tool called USBDeview which just facilitates the easy uninstalling of previously connected USB devices. Also, if you haven't already done so, you'll want to make sure that your USB related drivers (like Host Controllers) are correct and up to date. Is it possible that the adapter you tried may not meet some necessary technical/electrical requirement? I'm honestly not sure what the differences are, but I used this one (2 pack for $9) and it's always performed flawlessly directly in my USB-C port.
So, my wholly unqualified, strictly anecdotal advice would be to shy away from pursuing another USB hub until you're fresh out of other options. Thankfully, I already had these things on hand in my bottomless parts bin. Yup, those symptoms are very similar to mine.įor what it's worth, I continued to experience error 10 related issues on two different powered USB hubs, in addition to a PCI-E expansion card.
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